Role OverviewAs a Sales Floor Department Supervisor, this role is responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage.
What You Will Do
The Sales Floor Department Supervisor will provide resources and tools to support those directly helping customers provide the best service, assist with down stocking and area recovery, and monitor the use of store power equipment.
Why It Might Be a Fit
This role requires broad product knowledge, the ability to engage associates and customers across departments, and the ability to communicate upward to keep management informed of concerns, issues, praises, and morale.
Requirements
- High School Diploma or equivalent
- 3 years of experience in a retail environment
- 1 year of experience in customer service
- 1 year of experience supporting the unique needs of Pro customers
- Experience providing direction or supervision to teams
- Experience supporting or participating in the process of training, mentoring and developing associates
- Experience working cross-functionally
- Experience Using Microsoft Office Suite
- Ability to obtain sales related licensure or registration as may be required by law
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- 401(k) plan
- Paid time off
- Holiday pay
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