Sales Lead Coordinator / Dispatch

ARS
Laurel, MD
Category Customer Service
Job Description
Role Overview

The Sales Lead Coordinator / Dispatch will receive sales calls from existing customers and potential customers, provide product information, pricing, and product availability, and accurately process sales orders. The role involves preparing purchase orders, coordinating purchases, and communicating customer requirements to other departments. The Sales Lead Coordinator / Dispatch will also prepare sales reports, update lead databases, and perform administrative support within the office.

What You Will Do

The main day-to-day responsibilities of the Sales Lead Coordinator / Dispatch include receiving sales calls, providing product information, processing sales orders, preparing purchase orders, and coordinating purchases. The role also involves communicating customer requirements, preparing sales reports, and updating lead databases.

Why It Might Be a Fit

To be successful in this role, you will need to demonstrate exceptional customer service delivery through inbound and outbound customer calls, have experience using Microsoft Products and multi-line phone systems, and be able to work assigned shifts and weekend rotations. The role offers opportunities for growth and development, and the company provides equal employment opportunities to all individuals.

Requirements

  • Two years of experience providing an exceptional customer service delivery through inbound and outbound customer calls
  • Inside Sales experience preferred
  • Ability to demonstrate computer proficiency and experience using Microsoft Products and multi-line phone systems
  • Must report daily to our office, this is not a work from home opportunity
  • Ability to work assigned shift and weekend rotation if required

Benefits

  • Access to insurance available at 31 days of employment
  • Low-cost Medical Insurance options, starting at $5 per week
  • Dental and Vision Insurance options
  • Health Savings Account or Flexible Spending Account
  • 401(k) with company match
  • Paid Time Off & Holiday Pay
  • Company paid life insurance
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