Sales & Management Intern

Buckle
Amarillo, TX
Category Customer Service
Job Description
The Sales and Management Intern position's primary responsibility is to fulfill our mission statement,

Requirements

  • Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
  • Answer questions regarding the store and its merchandise
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
  • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
  • Help Guests try on or fit merchandise
  • Check out and bag purchases
  • Prepare merchandise for alterations
  • Knowledgeable of all exchange and return procedures for Guests
  • Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
  • Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
  • Place Special Orders or call other stores to find desired merchandise
  • Maintain and build good Guest relationships to develop a client based business
  • Develop and maintain knowledge of Buckle’s customer service expectations in order to meet the needs of every Guest
  • Consistently maintain high standards, whether or not the Manager is present
  • Teammate Recruiting, Training and Development
  • Visual Merchandise Management
  • Operations
  • Internship Duties
  • Complete Teammate Orientation, Beginning Leadership, and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual
  • Provide weekly reports and progress updates to the Area Manager and District Manager
  • Develop an understanding of Buckle’s products, sales presentation and merchandising process
  • Put knowledge into action by managing a product category – set sales goals, educate teammates and track your own results
  • Lead and motivate the team by tracking the specific department or company tool through Performance Tracker.
  • Take ownership and responsibility for all required assignments within the Internship.
  • Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.

Benefits

  • Teammate Discount
  • Performance Bonuses
  • Employee Assistance Program
  • 401(k)
  • Paid Sick Time (where required by state)
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