Sales Manager

Michaels Stores
Any Location, MA
Category Operations
Job Description
Role Overview

The Sales Manager leads a high-performing selling culture, driving sales results and an engaging customer experience. They oversee front-end and service operations, ensuring consistent execution of selling behaviors and operational expectations.

What You Will Do

Assist Store Manager, model and coach best-in-class Customer Experience and ART of Selling behaviors, provide Manager-on-Duty coverage, and oversee various store programs and events.

Why It Might Be a Fit

This role requires 3+ years of retail leadership experience, with the ability to remain standing for long periods of time and lift up to 25-50 pounds. The Sales Manager will support the achievement of key sales and service KPIs through effective leadership and customer-focused coaching.

Requirements

  • 3+ years retail leadership experience
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation
  • Ability to climb ladders or step stools to stock and retrieve products
  • Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment
  • Ability to work in a fast-paced environment with frequent customer interactions

Benefits

  • 401(k) with employer match
  • Employee Assistance Program
  • Medical, dental, and vision coverage
  • Telemedicine services
  • Flexible spending accounts
  • Commuter benefits
  • Tuition assistance
  • Adoption assistance
  • Voluntary insurance options
  • Employee discounts
  • Access to partner discount programs
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