Role OverviewWe are looking for a highly analytical Sales Operations Support – Sr. Analyst to support pricing, trade promotions, account management, and sales operations processes. This role requires strong business process understanding, advanced problem solving, and the ability to investigate complex issues, identify root causes, and improve workflows using data, automation, and AI tools.
What You Will Do
Analyze business processes related to pricing, promotions, account management, and sales operations. Investigate complex business and system issues, perform root cause analysis, and drive issue resolution. Validate data quality using rule-based checks, automation logic, and structured review methods.
Why It Might Be a Fit
The ideal candidate is proactive, detail-oriented, and comfortable working across systems, stakeholders, and operational signals to drive quality and efficiency.
Requirements
- 5–7 years of relevant experience in sales operations, business operations, pricing support, promotions support, or related analytical roles.
- Strong analytical thinking with the ability to investigate issues deeply and connect data signals to business outcomes.
- Hands-on experience with Salesforce.com, including Sales Cloud and Lightning.
- Strong understanding of pricing, trade promotions, and account management workflows.
- Proficiency in SQL and SOQL.
- Experience working with Google Workspace, including Gmail, Google Sheets, and Google Docs.
- Ability to work independently, proactively monitor issues, and collaborate effectively across teams.
- Comfort using AI tools and assistants for multi-step reasoning, workflow support, and productivity improvement.
Benefits
- medical
- dental
- vision
- pharmacy
- life
- accidental death & dismemberment
- disability insurance
- employee assistance program
- 401(k) retirement plan
- 10 days of paid time off per year
- 10 paid holidays per year
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