Role OverviewThe Sales & Service Manager is a member of the store leadership team who deals with ALO's business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO's guiding principles. Duties require constant movement in and around the store, including the sales floor and back of house.
What You Will Do
Investigate and root cause sales opportunities, oversee the Sales & Service team, continue to build client relationships, ensure effective sales floor coverage, and partner with the General Manager to build the Sales & Service strategy for the store.
Why It Might Be a Fit
This role requires constant movement, initiative to perform tasks, and the ability to handle multiple tasks in a changing environment. The ideal candidate will align with and embody ALO's Guiding Principles.
Requirements
- 3-5 years of retail or related industry leadership experience
- Working knowledge of MS Office (Word, Excel and Outlook)
- Extraordinary interpersonal and communication skills, both verbal and written
- Agile with the ability to handle multiple tasks in a changing environment
- Independent work ethic, time management skills, and personal accountability
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
Benefits
- Generous employee discount for ALO
- Free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
- Competitive medical, dental and vision plan options
- Enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
- 401K with company matching (Full-Time Employees)
- Monthly Store Incentives
- Clothing Allowance
- Free yoga classes at any of our Sanctuaries (select cities)
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