Sales & Service Manager

Guardian Recovery
Charlotte, NC
Category Operations
Job Description
Role Overview

The Sales & Service Manager will oversee existing service demand, manage customer/service follow-up, and eventually develop new sales/business. The role requires existing crane knowledge and will take workload away from senior technicians. The ideal candidate is an experienced crane technician looking to transition into a managerial/customer-facing position.

What You Will Do

Review completed crane inspections, identify repairs/problems, determine required crane parts, source and order parts, prepare estimates, communicate with engineers/vendors, follow parts and repairs through completion, and manage customer/service follow-up.

Why It Might Be a Fit

The ideal candidate is an experienced crane technician who wants to transition into a managerial/customer-facing position, taking advantage of a common career progression in the industry: technician → sales/service.

Requirements

  • Existing crane knowledge
  • Experience as a crane technician

Benefits

  • Likely $75K–$90K base salary
  • Approximately $85K target compensation
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