Role OverviewThe Sales Supervisor plays a key role in ensuring sales goals are consistently met, and service standards are executed according to company guidelines across our Newbury and Seaport stores.
What You Will Do
Display best-in-class customer service techniques, meet store and metric goals, and ensure that all staff on duty are doing the same.
Why It Might Be a Fit
This role is considered part of the store management team, and will be expected to adhere to all company policies, procedures, and be tasked with completing management level operational tasks as needed.
Requirements
- 2+ years of retail experience in a client centric, sales environment
- Background in contemporary, premium, or luxury retail preferred
- Proven ability to meet or exceed individual and team sales goals
- Experience with clienteling and building long-term customer relationships
- Ability to motivate, coach, and influence team members to achieve sales and service goals
- Experience supporting daily floor leadership, including opening/closing responsibilities
- Ability to work 32-40 hours a week with a flexible schedule, including nights, weekends, and holidays.
Benefits
- Paid Time Off
- Clothing Allowance
- Generous Employee Discount
- Paid Parental Leave
- Membership to Calm and access to other wellness benefits
- Medical, dental, vision and ancillary benefits
- 401k
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