Sales Support Specialist

Perfect Placement Group, LLC
Mechanicsville, VA
Category Customer Service
Job Description
As a Sales Support Specialist, you will handle inbound and outbound calls, manage customer orders, and provide excellent customer service in the automotive collision repair industry. Responsibilities include handling customer inquiries, verifying information, managing orders, and ensuring customer satisfaction. Bilingual Spanish skills are a plus.

Requirements

  • Handle inbound and outbound calls in a professional manner.
  • Process and manage customer orders.
  • Verify customer information.
  • Maintain a thorough understanding of the products and services offered.
  • Work with the sales team to identify upsell opportunities.
  • Strong computer skills and proficiency in Microsoft Office Suite.
  • Familiarity with automotive parts and repair industry is a plus.
  • Ability to work flexible hours, including weekends and holidays as needed.

Benefits

  • 10 days of paid time off (PTO)
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Generous matching 401K plan
  • Supplemental insurance
  • Healthcare discounts
  • Payroll discounts
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