Salesforce Administrator

WS Development
Any Location, MA
Job Description
Role Overview

The Salesforce Administrator will support the operational performance, stability, and continued evolution of our highly customized Salesforce platform. This role works closely with the Salesforce Lead/Business Analyst, development partners, and cross-functional teams across the organization, requiring strong communication and collaboration skills.

What You Will Do

Day-to-day responsibilities include operational support and system stability, reporting and business intelligence ownership, platform support and continuous improvement, data integrity and governance, and AI-driven enablement.

Why It Might Be a Fit

The ideal candidate is detail-driven, technically strong, responsive, and motivated to deliver high-quality system execution in a complex, highly customized Salesforce org.

Requirements

  • Minimum 3+ years of hands-on Salesforce Administration experience in a complex or highly customized environment
  • Strong experience troubleshooting Salesforce Flow and declarative automation
  • Proven experience creating reports and dashboards for business stakeholders
  • Experience supporting a highly customized Salesforce org
  • Demonstrated ability to resolve user-generated data and process errors
  • Experience conducting structured QA testing
  • Strong operational mindset with high attention to detail and responsiveness
  • Interest in learning and understanding Retail Leasing operations and metrics
  • Familiarity with Apex and the Salesforce development lifecycle (coding not required, but helpful)
  • Salesforce Administrator Certification (required)
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