Role OverviewThe Salesforce Administrator will support the operational performance, stability, and continued evolution of our highly customized Salesforce platform. This role works closely with the Salesforce Lead/Business Analyst, development partners, and cross-functional teams across the organization, requiring strong communication and collaboration skills.
What You Will Do
Day-to-day responsibilities include operational support and system stability, reporting and business intelligence ownership, platform support and continuous improvement, data integrity and governance, and AI-driven enablement.
Why It Might Be a Fit
The ideal candidate is detail-driven, technically strong, responsive, and motivated to deliver high-quality system execution in a complex, highly customized Salesforce org.
Requirements
- Minimum 3+ years of hands-on Salesforce Administration experience in a complex or highly customized environment
- Strong experience troubleshooting Salesforce Flow and declarative automation
- Proven experience creating reports and dashboards for business stakeholders
- Experience supporting a highly customized Salesforce org
- Demonstrated ability to resolve user-generated data and process errors
- Experience conducting structured QA testing
- Strong operational mindset with high attention to detail and responsiveness
- Interest in learning and understanding Retail Leasing operations and metrics
- Familiarity with Apex and the Salesforce development lifecycle (coding not required, but helpful)
- Salesforce Administrator Certification (required)
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