Role OverviewCollaborating with business units to gather, analyze, and document Salesforce requirements. Translating business needs into functional specifications and working with developers.
What You Will Do
Performing gap analysis, identifying process improvements, supporting configuration and testing, developing process flows, data maps, and documentation.
Why It Might Be a Fit
Proven experience gathering and documenting business and technical requirements, Agile methodologies, Salesforce experience, and Salesforce Administrator certification.
Requirements
- Salesforce experience with Sales Cloud or Service Cloud
- Salesforce Administrator certification (ADM 201)
- Azure DevOps or Jira
- 5+ years as a Business Analyst, Systems Analyst, or IT Analyst, with at least 2 years on Salesforce
- Agile methodologies (Scrum or SAFe)
- Bachelor's degree
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