Salesforce Marketing Cloud Consultant

Join Slipstream IT as a Salesforce Marketing Cloud Consultant, leading client engagements, discovery, requirements definition, and solution design across Salesforce Marketing Cloud and adjacent engagement platforms in life sciences and healthcare environments. This role blends customer success, business analysis, functional architecture, and delivery coordination, acting as the primary client-facing lead for engagement planning, requirements capture, solution design, and implementation execution.

What You Will Do

Serve as the primary day-to-day client lead for Salesforce Marketing Cloud engagements, building trusted relationships with marketing, brand, digital, and commercial stakeholders. Lead client-facing discovery sessions, journey mapping workshops, and working sessions to understand business goals, campaign objectives, customer journeys, audience needs, and success metrics.

Why It Might Be a Fit

This is a senior, client-facing individual contributor role with limited travel (10% or less). The ideal candidate has 6+ years of experience across Salesforce Marketing Cloud, marketing technology, business analysis, customer success, consulting, engagement management, or similar client-facing delivery roles.

Requirements

• 6+ years of experience across Salesforce Marketing Cloud, marketing technology, business analysis, customer success, consulting, engagement management, or similar client-facing delivery roles
• Required pharma, biotech, healthcare, or regulated life sciences marketing technology experience
• Hands-on Salesforce Marketing Cloud experience sufficient to understand journey logic, campaign configuration, audience segmentation, audience data, deployment workflows, and platform constraints
• Strong experience leading discovery, requirements gathering, journey design, and writing high-quality user stories, acceptance criteria, functional specifications, and test scenarios for email and omnichannel programs
• Experience leading client engagements and managing customer relationships through implementation and ongoing optimization
• Experience working with development teams and coordinating with developers, QA, PMO, and agency partners to drive implementation, testing, launch, and issue resolution
• Experience working with agencies and managing multi-party delivery models
• Strong understanding of email marketing, omnichannel engagement, customer journey mapping, digital marketing operations, campaign delivery, and engagement measurement
• Strong communication, facilitation, and stakeholder management skills

Benefits

• 401k match
• Comprehensive group health, dental, vision benefits
• Life insurance/LTD
• Discretionary PTO