Role OverviewThe SAP Delivery Engagement Director – SAP CPRS Delivery Director is a senior transformation and delivery leader responsible for shaping, mobilizing, and delivering large-scale SAP-enabled business transformation programs for Consumer Products, Retail, and Services clients.
What You Will Do
Serve as the senior delivery executive and trusted advisor for large-scale SAP transformation engagements across Consumer Products, Retail, and Services clients. Own end-to-end engagement delivery, including planning, mobilization, governance, execution, financial management, risk mitigation, value realization, and program closure.
Why It Might Be a Fit
The successful candidate will be accountable for delivery excellence, commercial performance, client satisfaction, program governance, and executive stakeholder alignment across complex SAP S/4HANA transformation programs.
Requirements
- Bachelor’s degree required
- 15+ years of SAP consulting and professional services experience
- Significant responsibility for delivery management, program leadership, business transformation, and executive client engagement
- Deep industry expertise within Consumer Products, Retail, Wholesale Distribution, or Services
- Demonstrated success leading large-scale SAP S/4HANA transformation programs and complex enterprise modernization initiatives
- Proven accountability for engagements exceeding $25M to $50M in total contract value
- Strong experience managing program financials, revenue, margin, forecasting, resource utilization, scope, change control, contractual commitments, and delivery risk
- Ability to lead globally distributed, cross-functional teams across onshore, nearshore, and offshore delivery models
- Experience overseeing SAP S/4HANA programs involving SAP BTP, SAP Business AI, SAP Business Data Cloud, Supply Chain, Commerce, Customer Experience, Integration Suite, API Management, Signavio, and Industry Cloud solutions
- Strong understanding of SAP delivery methodologies, program governance, quality management, enterprise architecture, business process transformation, and value realization
- Experience leading complex program mobilizations, delivery transitions, program recovery efforts, and executive-level escalations
- Ability to translate contractual commitments and solution assumptions into executable delivery plans, governance structures, resource models, and measurable outcomes
- Strong experience supporting SAP pursuits, RFP responses, delivery estimates, commercial models, staffing strategies, risk assessments, and client presentations
- Knowledge of SAP AI capabilities, including Joule, Generative AI Hub, AI Foundation, AI Hub, Agent Hub, Agent Gateway, Knowledge Core, and Process Intelligence
- Understanding of emerging technologies, including agentic AI, multi-agent ecosystems, Retrieval-Augmented Generation, Large Language Models, AI orchestration frameworks, enterprise data platforms, and cloud-native architectures
- Proven ability to engage and influence C-suite stakeholders, facilitate executive governance meetings, resolve complex delivery issues, and maintain trusted client relationships
- SAP certifications, program management credentials, and enterprise architecture credentials preferred
- Consulting and delivery experience within a large global systems integrator or professional services organization strongly preferred
Benefits
- Paid time off based on employee grade (A-F)
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
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