SBA/Commercial Servicing Specialist I

Redwood Credit Union
Santa Rosa, CA
Category Banking
Job Description
Redwood Credit Union is looking for an SBA/Commercial Servicing Specialist I to board, fund, and service all loan types in accordance with RCU and SBA policies and procedures. The ideal candidate has a combination of education and experience equivalent to a high school diploma and a minimum of four years of experience in SBA and/or business loan process administration and servicing.

Requirements

  • Board, fund, and service all loan types, including SBA loans.
  • Post SBA loan payments consistent with SBA requirements to avoid significant penalties.
  • Prepare monthly 1502 reporting to Colson Services for the entire SBA loan portfolio (backup to SBA/Commercial Servicing Specialist II).
  • Perform review of loan files to ensure they are accurate, complete and closed in accordance with RCU and SBA guidelines (backup to SBA/Commercial Servicing Specialist II).
  • Coordinate collateral changes and other loan modifications.
  • Maintain accurate records of loan data, prepare, and remit regular reports, both for internal and external users.
  • Assist with loan documentation preparation as needed.
  • Manage exception reports to ensure loan requirements and deadlines are met.
  • Prepare loan demand statements, payoffs, release of collateral and reconveyances.
  • Prepare watchlist reports for management and collaborate with Business Services team.
  • Monitor delinquency report and alert management as needed.
  • Make advances on lines of credit within established credit limits, as necessary.
  • Develop and prepare department reports as required.
  • Provide exceptional service to all Members, volunteers, internal team members and service providers.
  • Answer Member questions as they relate to Business Service deposits and loans.
  • Provide general assistance to Business Services Management in department projects.
  • Complete special projects as assigned.

Benefits

  • Competitive medical, dental, and vision insurance, mental health offerings
  • Employee performance incentive plan
  • Salary Advancement– Merit increase based on performance
  • 401(k) program with employer match
  • Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
  • RCU Discounts and Perks: RCU employees are eligible for a.75% discount off RCU standard collateral auto loans, RCU employees are eligible for a 1% discount on all recreational or boat loan products, 2% discount off Visas and LOC Loans through RCU, 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000, 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000, 0% interest on garment, fitness, or home office equipment loan of up to $500, 100% financing for employee purchased homes!
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