Role OverviewThe Scheduler Admin will support the operations management team in a dispatching/administrative role, focusing on customer service/support and performing miscellaneous administrative tasks.
What You Will Do
Perform triage on incoming customer calls, schedule service for customers, dispatch technicians, answer phone calls, provide customer support, and perform administrative tasks.
Why It Might Be a Fit
The ideal candidate will have dispatching/administrative experience, strong customer service skills, and the ability to manage multiple priorities.
Requirements
- Dispatching/Administrative experience
- Strong customer service skills
- Above average typing speed
- Strong grammatical and spelling skills
- Competency with Microsoft Office Suite
- Pleasant and professional phone manner
- Neatness and organizational skills
- Excellent listening and communication skills
- Ability to manage multiple priorities
- A strong work ethic and professional appearance
- The ability to fit in with our culture of teamwork
- An ability to quickly learn new tasks
Benefits
- Competitive compensation
- Weekly pay
- Career Advancement Opportunities
- Healthcare
- Dental
- Vision
- Life insurance
- Paid time off
- Holidays
- Company paid short and long-term disability
- 401(k) company match
- Shared Ownership Program
- Guidance and support from managers
- Collaborative culture & environment
- Robust training opportunities
- Apprenticeship programs
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