Scheduling Access Specialist, PCP (Hyannis)

Cape Cod Healthcare
Any Location, MA
Category Healthcare
Job Description
Role Overview

Provide patient scheduling services in a timely and efficient manner, providing outstanding customer service to all existing and potential MACC patients.

What You Will Do

Schedule patient appointments, reschedule appointments, process cancellations and no-show appointments, and maintain efficient flow of daily patient schedule and front office operations.

Why It Might Be a Fit

Ability to read, write, and communicate in English, high school graduate or equivalent, and at least one year of experience with medical scheduling and current office technology.

Requirements

  • High school graduate or equivalent
  • At least one (1) year of experience with medical scheduling
  • At least one (1) year experience with current office technology, proficient with medical computer office applications (Electronic Medical/Health Records, MS Office, etc.)
  • Demonstrated excellence in providing customer service
  • Strong communication and interpersonal skills
  • Medical terminology knowledge preferred
  • Typing skills at 30 WPM preferred
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