Role OverviewProvide patient scheduling services in a timely and efficient manner, maintaining departmental procedures and providing outstanding customer service to patients.
What You Will Do
Schedule patient appointments, manage provider schedules, and monitor patients who are past due for appointments. Answer phone calls, take accurate messages, and process cancellations and no-show appointments.
Why It Might Be a Fit
The ideal candidate will have excellent customer service skills, strong communication and interpersonal skills, and experience with medical scheduling and office technology.
Requirements
- High school graduate or equivalent
- At least one (1) year of experience with medical scheduling
- Experience with current office technology and proficiency with medical computer office applications (Electronic Medical/Health Records, MS Office, etc.)
- Demonstrated excellence in providing customer service
- Strong communication and interpersonal skills
- Medical terminology knowledge
- Typing skills at 30 WPM
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Paid time off
- Vacation time
- Sick leave
- Retirement plan
- Medical terminology knowledge
- Typing skills at 30 WPM
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