Role OverviewThe Scheduling Coordinator will communicate regularly with physicians, patients, ancillary and surgical areas to involve scheduling, rescheduling, and cancellation of single/multiple tests and procedures. This role is Full-Time, Monday through Friday, and will primarily be based at North Tampa (14547 Bruce B. Downs Blvd.).
What You Will Do
Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time. Demonstrate superb telephone etiquette, team player attitude and professional communication skills at all times.
Why It Might Be a Fit
Must be proactive with all customers by actively listening, showing a caring attitude and offering alternatives when necessary. Must maintain a working knowledge of ICD-9 (ICD-10) and CPT codes, as deemed necessary.
Requirements
- High school graduate or equivalent
- Must complete Orlando Health medical terminology course within 90 days of hire
- One (1) year of retail, customer service or health care
- Computer experience required
- Procedure scheduling experience, GI-preferred but not required
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