Scheduling Coordinator

Lehigh Valley Health Network
Allentown, PA
Category Healthcare
Job Description
Role Overview

Coordinates patient scheduling activities, including appointments, procedures, and exams for multiple hospital, physician practice, outpatient departments, modalities, and facilities. Facilitates communication between staff, referral sources, and physician offices.

What You Will Do

Collects clinical information, schedules patients, educates patients and families, monitors protocols, and utilizes scheduling software.

Why It Might Be a Fit

Requires attention to detail, ability to maintain confidentiality, and proficiency in Microsoft Office applications. Preferred qualifications include familiarity with EMR and scheduling systems, and bi-lingual English/Spanish.

Requirements

  • High School Diploma/GED
  • 6 months medical office, call center or customer service oriented work experience
  • Ability to maintain strict level of confidentiality
  • Ability to work in a fast paced environment while handling multiple responsibilities
  • Detail-oriented with the ability to enter information accurately into electronic systems
  • Demonstrates ability to handle stressful situations
  • Proficient in Microsoft Office applications

Benefits

  • Equal opportunity employer
  • Healthcare experience
  • Opportunity to do great work
  • Magnet Hospital
  • Best Hospitals
  • Patient safety
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