Role OverviewThe Scheduling Specialist is responsible for managing and optimizing the scheduling process for patients and physicians offices within the hospital or medical facility. This role involves coordinating appointments, procedures, and treatments across departments to ensure efficient utilization of resources and high-quality patient care.
What You Will Do
Schedules patient appointments, notifies patients of appointment confirmations, cancellations, or reschedules, and provides excellent customer service.
Why It Might Be a Fit
This role requires strong organizational and time-management skills, excellent verbal and written communication skills, and high attention to detail and accuracy.
Requirements
- Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field
- 0-2 years of experience in medical scheduling, administrative support, or customer service
- 0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations
Benefits
- Medical, dental, vision, and life insurance coverage
- Generous PTO and extended illness benefits
- 401(k) with company match
- Career development, learning opportunities, and advancement pathways
- Employee rewards and recognition programs
- Pet insurance, identity protection, and legal insurance
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