Role OverviewThe Scheduling Specialist is responsible for managing and optimizing the scheduling process for patients and physicians offices within the hospital or medical facility.
What You Will Do
Schedules patient appointments, notifies patients of appointment confirmations, cancellations, or reschedules, accurately enters and updates patient information into the electronic health records (EHR) or scheduling system.
Why It Might Be a Fit
Requires strong knowledge of appointment scheduling, patient flow management, and administrative procedures, excellent verbal and written communication skills, and high attention to detail and accuracy.
Requirements
- Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field
- 0-2 years of experience in medical scheduling, administrative support, or customer service
- 0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations
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