Role OverviewAs a Scheduling Support Specialist, you'll be the maestro of our interpretation operations, coordinating interpreters across multiple locations, and ensuring our clients receive top-quality language services. This fast-paced, dynamic role is crucial to ensuring our interpretation appointments are well-coordinated.
What You Will Do
Oversee and manage our calendaring scheduling system for interpretation, perform follow-up, reporting, and documenting measures, and provide exceptional customer service to clients and interpreters.
Why It Might Be a Fit
You'll thrive in a high-pressure, challenging environment, and be able to solve complex puzzles and problems with a smile. You'll need to be able to work independently, take initiative, and be self-motivating.
Requirements
- Proven ability to excel under pressure in fast-paced environments
- A love for solving complex puzzles and problems
- Thrive and adapt in rapidly changing situations
- Problem-solving: Being able to quickly pivot and find a satisfactory solution when a task doesn’t go as planned
- Eagle-eyed meticulous attention to detail and accuracy
- Special Sense of Geography and Logistics
- Multitasking & Time Management
- Critical thinking Skills
- Proficiency in relevant scheduling software and tools
- A collaborative, positive attitude that lifts up the whole team
- Unwavering commitment to confidentiality and professionalism
- Flexibility to adapt to changing schedules and responsibilities
- Take Initiative: Ability to work independently and take ownership of tasks
- Resilience and positive attitude: A sense of humor and ability to roll with the punches in unexpected situations and challenges
- Displays cultural sensitivity and respect for diversity
- Work productively and stay on task and be self-motivating
- Work independently and make decisions without guidance
Benefits
- Hourly rate: $21-24/hr
- Potential for working more hours as needs increase
- 90-day probationary period followed by a performance review
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