SDS - Eligibility Specialist

This position performs specialized financial eligibility functions, including in-person, phone, or community interviews, and collection/verification of financial information to make eligibility determinations and complete ongoing financial reviews. The position is a Mandatory Reporter by statutory requirement.

What You Will Do

Determines financial eligibility for Medicaid, SNAP, TANF, ERDC, and other programs, collects and reviews financial documentation, and performs ongoing financial eligibility functions and routine financial renewals.

Why It Might Be a Fit

The ideal candidate will have knowledge of functions and scope of public and private agencies and institutions providing social support services to vulnerable populations, and the ability to effectively communicate with applicants using good judgment in troubleshooting case issues/errors.

Requirements

• Graduation from a four-year college or university with major course work in social services preferred and/or any satisfactory equivalent combination of education, training and experience
• Knowledge of functions and scope of public and private agencies and institutions providing social support services to vulnerable populations
• Knowledge and familiarity with problems and issues confronting low-income households in the local community
• Knowledge of confidentiality rules regarding client and provider records, including HIPAA regulations
• Knowledge and ability to perform basic computer operations
• Knowledge of and experience in Microsoft software
• Ability to effectively communicate both orally and in writing
• Ability to effectively interview applicants to determine program eligibility
• Ability to work effectively with applicants using good judgment in troubleshooting case issues/errors
• Ability to interact with a culturally diverse population
• Ability to interact and work effectively with representatives of other social agencies and members of the public
• Ability to interact sensitively with older adults and/or persons with disabilities
• Ability to exercise good time management skills in order to accomplish both daily and on-going tasks
• Ability to work independently and prioritize multiple tasks and a high volume of work
• Ability to compute and process required documents and recognize mathematical errors
• Ability to research, interpret and implement Oregon Administrative Rules, Social Security rules and other state and federal rules, regulations, and policies
• Ability to assess and diffuse emotionally charged situations in person or over telephone

Benefits

• Dental insurance
• Vision insurance
• Medical insurance
• Retirement plan
• Paid holidays
• Vacation time
• Sick leave
• Life insurance