Role OverviewAs a member of the Freight Forwarding team, you will play a key role in transporting goods, optimizing processes, and fulfilling our customers' promises. You will coordinate end-to-end transport activities within the Operational Care Center, managing carrier bookings, data entry, and documentation while working closely with Customer Care teams to meet service requirements.
What You Will Do
The Specialist ensures full compliance with sea freight regulations and industry-specific standards, builds strong relationships with customers, carriers, and vendors to support seamless, high-quality logistics execution. You will work with internal teams and external stakeholders to deliver excellent customer service, ensure accurate customer onboarding, and respond promptly to customer inquiries.
Why It Might Be a Fit
This position requires 1+ years of experience in freight forwarding, supply chain, or Sea logistics, with a basic understanding of logistics operations and regulations, and proficiency in Microsoft 365. You will be able to work effectively under time pressures in a fast-paced environment and have strong analytical and problem-solving abilities.
Requirements
- 1+ years of experience in freight forwarding, supply chain, or Sea logistics
- Basic understanding of logistics operations and regulations
- Proficiency in Microsoft 365
- Ability to work with logistics systems, dashboards, and data to support daily operations
- Strong analytical and problem-solving abilities
- Excellent communication and conflict resolution skills
- Highly organized with strong decision-making capabilities
Benefits
- Base wage
- Health and welfare benefits
- 401k retirement savings plan
- Tuition reimbursement
- Incentive compensation for eligible roles
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