Seafood/Dept Leader

Eloqua
City of Troy, NY
Category Retail
Job Description
Role Overview

Lead the Seafood department to create an outstanding customer experience, achieve sales and profit goals, and maintain a safe and clean environment.

What You Will Do

Direct and supervise department functions, train and develop associates, and manage customer volume and expenses.

Why It Might Be a Fit

You will be responsible for creating an environment that enables customers to feel welcome, and you will be expected to adhere to all local, state, and federal laws, and company guidelines.

Requirements

  • Promote trust and respect among associates
  • Collaborate with associates and promote teamwork
  • Establish performance goals for department
  • Develop adequate scheduling
  • Train and develop associates
  • Adhere to all local, state and federal laws, and company guidelines
  • Create an environment that enables customers to feel welcome
  • Cut seafood to customers' requests
  • Prepare foods according to food temperature logs
  • Partner with store management to create and implement a department business plan
  • Monitor and control expenses for the department
  • Assist store management in preparing the store/department budget
  • Maintain compliance with all country of origin labeling and regulations
  • Plan, organize and supervise the inventory process
  • Adhere to all food safety regulations and guidelines
  • Reinforce safety programs
  • Practice preventive maintenance
  • Notify management of customer or employee accidents
  • Report all safety risks, or issues, and illegal activity
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
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