Search Operations Specialist - USDS

TikTok
San Jose, CA
Job Description
Search Operations Specialist - USDS is responsible for improving TikTok users' search experience by investigating user feedback, evaluating search results, and analyzing data. The role involves completing assessments of search quality, reviewing and categorizing bad cases, and providing ideal search results and suggestions. The team plays a key role in ensuring the search product and algorithm improve.

Requirements

  • BA/BS degree in tech related background or equivalent experience in a relevant field
  • Excellent problem-solving skills and sense of responsibility
  • 1+ years of experience in conducting evaluations or data labeling
  • Familiar with common Office software
  • In-depth understanding of pop culture and familiarity with Internet usage habits of users

Benefits

  • Medical, dental, and vision insurance
  • 401(k) savings plan with company match
  • Paid parental leave
  • Short-term and long-term disability coverage
  • Life insurance
  • Wellbeing benefits
  • 10 paid holidays per year
  • 10 paid sick days per year
  • 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)
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