Seasonal Concierge

Hyatt
Any Location, NV
Category Customer Service
Job Description
As a Seasonal Concierge at Hyatt Regency Lake Tahoe, you'll provide personalized service, recommendations, and local expertise to elevate each guest's stay. This role is perfect for individuals passionate about hospitality, engaging with people, and sharing knowledge of the area's best attractions, dining, and entertainment.

Requirements

  • Provide knowledgeable, tailored recommendations and assist with dining, activity, and transportation reservations
  • Greet and engage guests with professionalism, warmth, and attention to detail
  • Offer directions, hotel information, and personalized suggestions for a variety of guest needs
  • Leverage strong knowledge of Lake Tahoe and the surrounding area
  • Support special requests and help create custom experiences
  • Maintain familiarity with resort amenities, local events, and regional points of interest
  • Collaborate with front office and other departments to ensure seamless service
  • Maintain a polished and professional presence in the lobby and concierge area

Benefits

  • Discounted hotel night stays and Friends & Family room rates at Hyatt hotels worldwide
  • Free colleague meals during shifts
  • Team celebrations and engagement events throughout the season
  • Potential for continued employment after the season
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