Seasonal Customer Experience Specialist

Galileo Learning
Oakland, CA
Category Customer Service
Remote
Job Description
Galileo is a nationally recognized summer day camp dedicated to empowering young innovators to change the world. The Customer Experience Specialist role is critical in delivering top-notch service across direct enrollments and third-party partnerships, focusing on empathy, accuracy, and a customer-first mindset.

Requirements

  • Experienced in a customer service or data entry role (1-2 years preferred)
  • Detail-oriented with a professional, enthusiastic, and warm presence, along with an empathetic approach to customer interactions
  • Competitive, self-motivated, and able to work both independently and collaboratively, with a willingness to go the extra mile
  • Comfortable working in a high-energy, fast-paced environment with excellent attention to detail and a customer-focused mindset

Benefits

  • Paid sick leave accrued at a rate of one hour per every thirty hours worked
  • Unlimited free camp for your child(ren), OR two free weeks to be gifted (including AM/PM Extended Care)
  • 10% Friends and Family Discount for Galileo Camps
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