Role OverviewAs Assistant Local Manager, you'll work alongside the Local Manager to lead the team responsible for creating magical holiday memories for children and families. You'll support daily photo operations, help motivate and develop the seasonal team, drive sales and service excellence, and ensure every family enjoys a memorable Santa visit, exceptional photo experience, and outstanding guest service.
What You Will Do
Promote a positive, collaborative environment, support opening-day preparations, capture photos, resolve customer concerns, lead by example, troubleshoot technical issues, and assist the Local Manager with various tasks.
Why It Might Be a Fit
You'll build valuable leadership experience, develop skills in team leadership, staffing and scheduling, coaching, sales performance, problem-solving, and delivering exceptional guest experiences. You'll also have opportunities beyond the season for growth and exploration within our souvenir photography division.
Requirements
- Must be at least 18 years of age
- Strong communication, organization, time management, and problem-solving skills
- Must be comfortable in a cash handling/sales transaction position
- Ability to lead a team, work independently, and make sound decisions
- Availability to attend required pre-season training
- Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods
- Available to work a minimum of 20 hours a week or as needed
- Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
Benefits
- Same day pay options for early access to your paycheck
- Employee Referral Program
- One free visit with Santa for friends and family
- 10 photo prints
- 10 free holiday cards from Shutterfly
- A personalized digital message from Santa, powered by Portable North Pole
- 3 free months of access to Pixie Post, our digital greeting card platform
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