Role OverviewThe role involves working as an assistant local manager to help lead a team responsible for creating magical holiday memories for children and families. The position requires supporting daily photo operations, motivating and developing the seasonal team, driving sales and service excellence, and ensuring every family enjoys a memorable Santa visit, exceptional photo experience, and outstanding guest service.
What You Will Do
The responsibilities include promoting a positive, collaborative environment, supporting opening-day preparations, capturing photos, resolving customer concerns, leading by example, and performing other duties as assigned.
Why It Might Be a Fit
The role offers opportunities to build valuable leadership experience, develop skills in team leadership, staffing and scheduling, coaching, sales performance, problem-solving, and delivering exceptional guest experiences. It also provides flexible scheduling, same day pay options, an employee referral program, and opportunities beyond the season.
Requirements
- Must be at least 18 years of age
- Strong communication, organization, time management, and problem-solving skills
- Must be comfortable in a cash handling/sales transaction position
- Ability to lead a team, work independently, and make sound decisions
- Availability to attend required pre-season training
- Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods
- Available to work a minimum of 20 hours a week or as needed
- Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
Benefits
- Flexible scheduling
- Same day pay options
- Employee Referral Program
- One free visit with Santa for friends and family
- 10 photo prints
- 10 free holiday cards from Shutterfly
- A personalized digital message from Santa, powered by Portable North Pole
- 3 free months of access to Pixie Post, our digital greeting card platform
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