Seasonal Holiday Retail Manager - Mount Berry Square

Cherry Hill Programs
Rome, GA
Category Customer Service
Job Description
Role Overview

As our Local Manager, you'll lead the team responsible for creating magical holiday memories for children and families. You'll oversee daily photo operations, drive sales and service excellence, and ensure every family enjoys a memorable Santa visit, exceptional photo experience, and outstanding guest service from start to finish.

What You Will Do

Foster a positive, team-focused work environment, create schedules and ensure proper staffing coverage, recruit, hire, train, and onboard team members, and drive sales, cash handling compliance, and team performance.

Why It Might Be a Fit

Build valuable leadership experience developing skills in team leadership, staffing and scheduling, coaching, sales performance, problem-solving, and delivering exceptional guest experiences.

Requirements

  • Must be at least 18 years of age
  • Strong communication, organization, time management, and problem-solving skills
  • Ability to lead a team, work independently, and make sound decisions
  • Availability to attend required pre-season training
  • Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods
  • Ability to work approximately 40 hours per week, with additional hours as business needs require
  • Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time

Benefits

  • Same day pay options for early access to your paycheck
  • Employee Referral Program
  • Free visit with Santa for friends and family including: 10 photo prints, 10 free holiday cards from Shutterfly, and a personalized digital message from Santa, powered by Portable North Pole
  • 3 free months of access to Pixie Post, our digital greeting card platform
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