Seasonal In-Room Dining Coordinator

Requirements

• Answer and process in-room dining orders via phone, ensuring accuracy and clarity in order details.
• Provide menu recommendations and accommodate guest dietary requests when possible.
• Communicate and coordinate with in-room dining servers to ensure timely and accurate deliveries.
• Process payment transactions, including room charges, credit cards, and cash payments.
• Maintain up-to-date knowledge of menu offerings, promotions, and special requests.
• Address guest inquiries and concerns with professionalism and problem-solving skills.
• Ensure all in-room dining procedures align with Hyatt's service standards.
• Assist in the preparation and coordination of amenities and special requests for guest rooms.
• Maintain organization and cleanliness of the in-room dining office area.