Role OverviewThe Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores.
What You Will Do
Key Responsibilities of the Job Guest (i.e., Customer) Experience Interact with guests to ensure a great guest experience in a manner that values guests’ time. Assess guests’ needs to provide customized, effective purchase and return solutions and support.
Why It Might Be a Fit
Key Skills & Core Values You Bring Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences Integrity/Honesty: Behaves in an honest, fair, and ethical manner Guest Experience: Enjoys working and connecting with, understanding, and helping guests
Requirements
- Must be legally authorized to work in the country in which the store is located
- Must be 18 years of age or older
- Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
- Must have the ability to travel to assigned store with own transportation methods
- Willing to work a flexible schedule including evenings, weekends, and holidays
- Willing to work in an environment with bright lights and loud music
- Willing to move through a store for most of a shift to help guests and accomplish work
- Willing to move boxes weighing up to 30 lbs (13.6 kg)
- Willing to work as part of a team and also complete some work independently
Benefits
- Base Pay Range: $19.00 - $21.86/hour
- Target Bonus: $2.00/hour
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series
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