Seasonal Sales Advisor

H&M Group
Youngstown, OH
Category Customer Service
Job Description
Role Overview

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

What You Will Do

A typical day will include providing excellent customer service, welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service, and actively promoting and selling our products to customers.

Why It Might Be a Fit

You'll be passionate about fashion and everything we create in-store, motivated by giving customers a great experience, and communicative, creative and curious, motivated, flexible, decisive, and action-oriented.

Requirements

  • Fashion & Trend Awareness
  • Team & Development
  • Retail Operations/ Visual & Commercial Execution
  • Ability to effectively promote and sell our products to customers
  • Ability to work in a collaborative and dynamic environment

Benefits

  • Staff discount card
  • H&M Incentive Program – HIP
  • Comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off
  • Community day to serve your local community
  • Employee discount at H&M, & Other Stories, and COS
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