Role OverviewThis is a seasonal position in the County Parks system, working full-time from April or May through mid-October. Employees perform guest registration and cashiering in a general store setting.
What You Will Do
Employees will welcome and register guests to the campsite, complete computer registration, receive money and credit card charges, make change, and prepare receipts. They will also promote and educate guests on environmental and recycling policies, provide professional and courteous service, and address guest concerns.
Why It Might Be a Fit
The ideal candidate will have excellent customer service skills, be able to work independently, and have a strong preference for experience with a computerized reservations system or experience performing guest check-in at a campground or other lodging establishment.
Requirements
- Ability to communicate effectively through verbal and written communication
- Ability to operate general office equipment such as a computer, calculator, etc.
- Ability to learn technical aspects of the registration process
- Ability to read, write, add and subtract and make other simple mathematical computation
- Ability to work with minimal supervision
- Ability to learn quickly, understand and follow routine oral and written instructions accurately
- Ability to work thoroughly and quickly while under pressure
- Ability to prioritize tasks
- Ability to operate equipment safely
- Ability to work with the general public in a courteous fashion and to establish good working relationships with county officials and other employees
- Ability to effectively and efficiently operate a computer and enter data
- Ability to be flexible and open to changes in procedures
- Knowledge of Goose Island facilities, activities, features and area services
- Competency and experience using computers
- Strong preference for experience with a computerized reservations system, and/or experience performing guest check-in at a campground or other lodging establishment
- Excellent customer service skills are essential
- Must be available to work days, early mornings, evenings, holidays and weekends
- High level of interpersonal skills and organizational skills
- Good work record, work history and references
- Be hard working and have good attendance
- Must be a team player to work in a fast paced environment
- Have and maintain during the course of employment a valid driver's license and good driving record
- May consider any relevant equivalent combination of experience and training
- Must be 18 years of age as Store sells alcoholic beverages
- Must possess the traits of honesty, trustworthiness and dependability
- Must be bondable
Benefits
- Wisconsin Retirement System (WRS)
- Affordable Insurance Premiums
- Generous Paid Time Off
- Work-Life Balance
- Diversity, Equity, Inclusion, and Belonging (DEIB)
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