Seasonal Team Member - Retail Customer Service

Michaels Stores
Any Location, NY
Category Retail
Job Description
Role Overview

Deliver friendly customer service, help customers shop, and maintain store recovery standards. Participate in truck unloading, stocking, and planogram processes. Assist with Omni channel processes and shrink and safety programs.

What You Will Do

Provide fast and friendly checkout experiences, engage customers on Rewards program and Private Label Credit Cards, and educate customers on Voice of Customer survey. Assist with Buy Online Pickup in Store and Ship From Store processes.

Why It Might Be a Fit

Retail and/or customer service experience preferred. Ability to remain standing for long periods, move throughout the store, and lift heavy boxes. Must be at least 16 years old.

Requirements

  • Retail and/or customer service experience
  • Ability to remain standing for long periods
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment

Benefits

  • 401(k) with employer match
  • Employee Assistance Program
  • Medical, dental, and vision coverage
  • Telemedicine services
  • Flexible spending accounts
  • Commuter benefits
  • Tuition assistance
  • Adoption assistance
  • Voluntary insurance options
  • Employee discounts
  • Access to partner discount programs
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