Secretariat Human Resources Officer

Massachusetts
Boston, MA
Category Operations
Job Description
The Executive Office of Veterans Services is seeking a qualified HR Leader for the role of Secretariat Human Resources Officer (SHRO). The SHRO serves as the senior human resources leader for the Executive Office of Veterans Services, responsible for establishing the overall HR strategy, policy framework, and governance model that supports the Secretariat’s mission and operational needs.

Requirements

  • Establish and oversee the Secretariat’s HR strategy, priorities, and operations
  • Ensure alignment of HR initiatives with EOVS mission, workforce needs, and regulatory requirements
  • Define HR governance, policies, and standards for consistent application across all EOVS operations
  • Serve as principal representative to the Human Resources Division
  • Serve as primary HR advisor to the Secretary, Chief of Staff, Assistant Secretary of Administration and Finance, and executive leadership team
  • Develop and implement guidance on workforce strategy, organizational design, and change management
  • Advise on risk, compliance, and workforce implications of operational decisions
  • Develop and maintain HR policies in alignment with HRD, legal, and regulatory requirements
  • Establish workforce planning strategies to address staffing, retention, and succession needs
  • Provide recommendations on organizational structure and design decisions across EOVS
  • Align workforce strategies with budgetary and operational constraints
  • Collaborate with Labor Relations, Legal, and executive leadership to align on labor strategy and priorities
  • Identify labor-related risks, trends, and workforce impacts
  • Provide oversight of HR operations through the Deputy SHRO and HR leadership team
  • Establish expectations, priorities, and performance standards for HR service delivery
  • Monitor operational effectiveness, including hiring, payroll coordination, performance management, and employee services
  • Ensure alignment of payroll practices with CTR policies and internal controls
  • Oversee workforce-related cost drivers, including overtime, leave usage, and staffing levels; partner with Finance to ensure accurate and compliant workforce management and budgeting
  • Utilize HR data and workforce metrics to inform strategic decision-making
  • Establish reporting frameworks to monitor workforce trends, risks, and performance
  • Provide executive-level reporting and insights to leadership
  • Other duties, as assigned.

Benefits

  • Health and Wellness Resources
  • Financial Resources
  • Work-Life Resources
  • Career Development Resources
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