Secretary - Wound Care

Under the direction of an Outpatient Clinical Manager or Department Director, acts as a secretary for the Wound Care department, providing clerical, registration, data entry, insurance verification, and 'front office' functions.

What You Will Do

Maintains established policies and procedures, assists in developing Unit and Department Standard Work, enters and/or retrieves data from established computer files, and verifies insurance coverage.

Why It Might Be a Fit

The ideal candidate will have strong communication and organizational skills, be able to work under pressure, and demonstrate a patient and family-centered focus.

Requirements

• Maintains established policies and procedures
• Assists in developing Unit and Department Standard Work
• Enters and/or retrieves data from established computer files
• Verifies insurance coverage
• Coordinates insurance related needs
• Practices fiscal responsibility
• Processes patient referrals promptly and cordially
• Obtains necessary information to prepare patient hospital account record
• Maintains up to date patient accounts
• Maintains department records appropriately
• Prepares memos, reports, etc. accurately and with appropriate formats
• Schedules patient appointments within established parameters
• Maintains and updates required patient and regulatory postings in a timely manner
• Schedules meetings, training, and other requirements for staff
• Orders and maintains appropriate inventory of offices supplies
• Maintains a clean, safe office and waiting room area
• Performs a variety of billing functions
• Coordinates with equipment suppliers to support customer care needs
• Participates in staff meetings and attends other meetings as assigned
• Completes downtime computer process consistent with organizational standard work
• Monitors and manages required work queues to assist with department operations
• Runs required Epic reports at appropriate intervals
• Follows up with staff
• Performs other duties as identified

Benefits

• Annual Health Screening with Infection Control and Blood Borne Pathogens Education
• Safety Awareness: Hospital Fire, Safety, and Disaster Procedures
• Confidentiality: Maintains Employee and Patient Confidentiality
• Attendance: Regular attendance is an essential function of the position