Role OverviewThe Section Supervisor position involves training, directing, and supervising employees in customer service, data entry, and special problem resolution, while performing other departmental functions.
What You Will Do
Train and direct employees, enter data into the Customer Information Systems, handle special customer problems, and perform other departmental functions.
Why It Might Be a Fit
The ideal candidate will have experience in credit/collections, customer service, and/or customer accounting, and possess a valid driver's license.
Requirements
- Associate's degree in Business Administration or related area
- 4-6 years' experience in credit/collections, customer service, and/or customer accounting
- Successful completion of Supervisor Assessment Center within 3 months
- Successful completion of Customer Service Simulation Test
- Successful completion of NIMS Training within 1 year
- In-depth knowledge of Division policies/procedures pertaining to credit and billing
- Valid driver's license from state of residence
Benefits
- PTO
- Pension
- 457B retirement plan
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