Security Agent III

Requirements

• Conduct regular patrol of both properties, Grand America and Little America Hotels
• Proven ability to report any health and safety hazards
• Act as first response for the hotels and respond to any urgent situation timely and accordingly
• Excel in timely reporting of any incidents according to hotel policy to Management and/or HR
• Exemplify consistency in offering professional, friendly and engaging service
• Proficient in opening locked safes
• Assisting guests in retrieving lost property and logging all found property in accordance with policy
• Coordinate drug testing for reasonable suspicion and post-accident per policy
• Reviewing CCTV for post incident documentation and disseminating to appropriate leadership timely
• Create keys for employees and guests and providing appropriate access levels. Able to lock / unlock doors as needed
• Run key reports as needed or requested to ensure full and appropriate reporting. Assist management with key reports as requested.
• Able to fully “lock down” a Marlok secured door as needed for client events
• Lead in monitoring and responding to fire alarms in accordance with policy
• Assists supervisors in training and development for Security Agents I & II
• Assist employees safely to vehicles if escort is requested
• Provide Escorts for VIP guests requested by executive management
• While on patrol, conserving energy by turning off lights of rooms that are not in use or closing doors that were propped open
• Other duties as assigned by Security Supervisor or Security Director