Role OverviewThe Security Ambassador is responsible for ensuring the safety and security of guests, team members, and company assets while providing excellent customer service. The role involves daily storage, issuance, repair, inventory, accountability, tracking, and reporting of all keys and locks. The Security Ambassador must also interact with the public in a professional manner, assist with customer disputes, and respond to medical or fire emergencies.
What You Will Do
Responsibilities include greeting guests, checking IDs, explaining rules and regulations, interacting with the public, assisting with customer disputes, and responding to medical or fire emergencies. The Security Ambassador must also operate the Security Dispatch Office, communicate via two-way radio and telephone, and man the Employee/Visitor Entrance.
Why It Might Be a Fit
To be successful in this role, you must have good customer service skills, be able to multi-task, and be able to perform duties under frequent time pressure in an interruptive environment. You must also be able to read and understand memos, use a telephone properly, and write reports.
Requirements
- Ability to write reports
- Ability to use a telephone properly
- Ability to read and understand memos
- Ability to multi task
- Good customer service skills
- Must have a valid driver's license
- Ability to perform duties under frequent time pressure in an interruptive environment
- Ability to be alert at all times
- Dexterity will be required to perform day to day activities and during an emergency
Benefits
- Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Retirement Savings with Company Match
- Generous Bonus Structure
- Annual Merit/Goal Based Pay Increases
- Leadership Skills Development & Mentorship Programs
- Tuition Reimbursement
- Free parking
- Free food and discounted meals
- Exclusive Discounts on Travel, Services, Goods and Entertainment
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