Role OverviewThe Security Operations Center (SOC) Security Sr Associate is a member of a team who proactively manages IT security on behalf of customers to reduce the impact of security incidents and system compromises.
What You Will Do
Perform real-time log analysis, evaluate malware, respond to customer requests, and utilize ticketing systems to adhere to client Service Level Agreement (SLA).
Why It Might Be a Fit
The successful candidate will provide security monitoring, event analysis, and countermeasure proposals, and possess or be eligible to receive a government clearance.
Requirements
- Bachelor’s degree in computer science, systems engineering, management information system, or equivalent combination of education and experience
- 0- 2 years’ experience with incident handling, log management, antivirus, firewalls, and Security Information & Event Management (SIEM) systems
- Root cause analysis experience, getting to the root cause, problem solving
- Experience with network connectivity and protocols such as TCP/IP, VPNs, VLAN, NAT, DHCP
- Investigative and analytical problem solving skills
- Customer service/support experience (manage customer experience)
- Knowledge of current security events and a demonstrated passion to stay informed
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- 401(k) or pension plan
- Paid time off
- Paid holidays
- Flexible work arrangements
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