Security-Customer Service (28 hrs/wk)

SEH America
Vancouver, WA
Category Customer Service
Job Description
Role Overview

This role plays a crucial part in safeguarding employees, visitors, and property by controlling access to the SEH America campus. They also provide customer service to employees and everyone visiting our campus.

What You Will Do

Direct and monitor all vehicle access in and out of the facility, issue temporary I.D. badges, log in visitors, perform security camera and alarm system monitoring, operate telephone switchboard, respond to emergencies, and observe and report irregularities.

Why It Might Be a Fit

Strong potential for career growth, part-time (approx. 28 hrs/week), eligible for a prorated amount of paid time off, 401(k) plan, tuition assistance program, onsite fitness center, and community garden.

Requirements

  • Must successfully complete First-Aid, CPR, and AED training
  • Basic computer skills and accurate keyboarding a must
  • Must be 18 years old
  • Skilled at communicating clearly and professionally in verbal and written form
  • Able to learn, retain, and communicate critical procedures
  • Able to sit, stand, or walk in all types environments for extended periods of time
  • Experience in dealing effectively and tactfully with emotional/difficult people at all times
  • Excel at customer service and able to interact with visitors courteously in a variety of situations and conditions
  • Capable of learning complex alarm systems, security cameras, telephone switchboard, and hand radio transceivers
  • Must be able to handle stressful situations, including assisting the Emergency Response Team in any emergency
  • Capable of learning the plant layout and charts
  • Skilled at adjusting to changing priorities quickly and positively
  • Able to respond quickly on foot to emergency situations

Benefits

  • Paid time off
  • 401(k) plan with match
  • Tuition assistance program
  • Onsite fitness center
  • Community garden
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