Security Floor Supervisor - Dual Rate

Requirements

• Assists in the supervision of Security Officers on assigned shift and in the daily operations of the Security Department.
• Maintains adequate staffing levels, by interviewing, selecting, training, scheduling, evaluating, promoting and disciplining employees, as needed.
• Patrols the property on assigned shift, identifying potential security and/or safety hazards, and reporting same to the appropriate individual, to ensure the safety and protection of guests, employees and the entire facility.
• Acts as a back-up to Security Officers on assigned shift, and assumes their duties when necessary.
• Prepares and requests reports on incidents involving guests, employees and/or the facility, and follows up until report is complete.
• Guards all transfers of monies and chips on the casino floor, as well as the physical transportation of chip fills and credits.
• Interacts with guests and employees in a positive, professional manner.
• Ensures a maximum level of guest service and satisfaction throughout the property is achieved and maintained.
• Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings.
• Acts as a representative of the property, in meeting with guests, employees and witnesses, to investigate security-related incidents.
• Prepares clear, detailed reports of security incidents, which take place on property.
• Coordinates with the Surveillance Department on security-related matters.
• Works closely with Risk Management to effectively resolve guest complaints.
• Maintains a working knowledge of the facilities, as well as special events on property, in order to advise guests and fellow employees of same whenever possible.
• Makes suggestions and recommendations, as appropriate, for improvements to policies, procedures, or the facility.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• 401(k) Matching