Security Officer - Overnight Shift

Hyatt
Denver, CO
Category Security
Job Description
Role Overview

This is a full-time Security Officer position on the overnight shift at the Hyatt Regency Denver at the Colorado Convention Center. Security Officers are responsible for the security and safety of the hotel, guests, employees, visitors, and vendors, and for providing exceptional service for our guests.

What You Will Do

Officers interact with guests and associates by assisting with questions, directions, incident reports, problems, and emergency situations. Other duties include issuing visitor badges, radios, and keys, maintaining accurate logs, reporting and completing incident reports, completing building patrols, lock interrogations, safe assists, and handling any security-related situations that arise.

Why It Might Be a Fit

The role requires a merchant guard license, CPR/First Aid/AED training (or ability to obtain within 90 days), and previous interactive customer service experience. Candidates must be comfortable dealing with emergency situations, able to stand for long periods, use stairs, and walk moderate distances. The rate is $23.00/hour plus a $1.00 shift differential for overnight shifts.

Requirements

  • Must be merchant guard licensed or within 90 days of hire
  • Must be CPR, First Aid and AED trained or within 90 days of hire
  • Previous interactive customer service experience is required
  • Candidate must be able to demonstrate excellent verbal and written communication skills
  • Candidate must be comfortable dealing with emergency situations
  • Candidate must be able to stand for long periods of time, be comfortable using stairs and walk moderate distances
  • Candidate must be proficient in basic computer skills
  • A true desire to satisfy the needs of others in a fast-paced environment
  • Candidate must be able work weekends and holidays

Benefits

  • Medical/ Dental/ Vision Insurance after 30 days
  • Free basic Life Insurance after 30 days
  • Free basic Short-Term Disability after 30 days
  • Eligible to participate in a Flexible Spending Account after 30 days
  • Vacation/ Sick Days
  • 8 Paid Holidays
  • 1 Floating Holiday per calendar year
  • Complimentary Room Nights 12 per calendar year after 90 days
  • Employee/Friends & Family Rate Room Nights
  • Employee may elect to contribute 401k after 30 days
  • Employee Stock Purchase Plan (ESPP) 5% discount
  • Contribute to the 529 Education Savings Plan
  • Jury Duty
  • Bereavement Pay
  • Complimentary parking in hotel garage
  • Free Eco-Pass for RTD transportation
  • Complimentary meal in High Plains
  • Use of Employee Assistance Program (EAP)
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