Role OverviewThe SOC Team Leader will oversee the quality of work performed by their Team of Operators, manage day-to-day SOC operations, and ensure all deliverables meet the client's and Crisis24's standards.
What You Will Do
Operational supervision of all operators providing services and deliverables, support the creation of market, neighborhood, city, and location risk assessments, and assist in collecting and reviewing metrics and reporting requirements.
Why It Might Be a Fit
The ideal candidate will have 3-5+ years of leading teams, projects, or functions within the security operations or SOC environments, and be well-versed in current technologies and open-source search methodologies.
Requirements
- Bachelor’s degree in a related field
- 3-5+ years of leading teams, projects, or functions within the security operations or SOC environments
- Interest or direct experience in Intelligence, Security Operations, Critical Incident Management or Corporate Security, Emergency Management
- Current technologies and open-source search methodologies
- Microsoft Suite and Google Suite
- Ability to maintain a professional demeanor during stressful situations
- Ability to quickly adapt and excel in dynamic situations
- Demonstrated organizational and time management skills
- Successful client management experience
- A demonstrated history of effective conflict resolution skills
- Ability to maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- 401k or retirement plan
- Paid time off
- Sick leave
- Emergency response training
- Confidentiality agreement
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