Security Operations Dispatcher I

As the Security Operations Dispatcher I, you'll coordinate security operations and facility service calls to maintain a safe environment and keep facility services running smoothly.

What You Will Do

Monitor building and security systems, respond to alarms and emergencies, and dispatch personnel to address service requests.

Why It Might Be a Fit

You'll demonstrate ownership for responsibilities, accountability for customer service, and professional behavior through personal work ethic, teamwork, and effective communication skills.

Requirements

• Monitors and responds to automated building system alarms in accordance with departmental and hospital policies.
• Monitors automated building systems to include fire protection, medical air/gas, refrigeration, pneumatic tube, and utility systems to ensure operational and environmental safety.
• Responds appropriately to system alarms by identifying source of problem, performing required online adjustments, and/or providing technicians with appropriate information to resolve problems.
• Monitors access control, burglar alarm, infant abduction, and duress alarm systems.
• Document readings, alarms, and failures according to departmental policies.
• Processes and dispatches demand work orders.
• Documents resolution status of demand and preventive maintenance work orders.
• Monitors daily operational logs and systems of equipment and Public Safety announcements.
• Demonstrates ownership for responsibilities in assigned area and other designated areas.
• Demonstrates accountability for customer service and professional behavior through personal work ethic, teamwork, and effective communication skills.