Security Service Technician

Wittenbach
City of Albany, NY
Category Operations
Job Description
Role Overview

Wittenbach is a leading provider of innovative cash automation and security solutions. The Security Service Technician will travel daily to customer sites, performing routine maintenance and repairs to ensure minimal downtime.

What You Will Do

Perform routine maintenance and repairs to customer core product lines, interact with customers to ensure satisfaction, and troubleshoot technical issues.

Why It Might Be a Fit

The ideal candidate will have administrative skills, troubleshooting and problem-solving abilities, and technical knowledge to configure equipment and provide feedback on product performance.

Requirements

  • High School diploma or equivalent required
  • Associate degree in Electronics or equivalent military or trade school preferred
  • Valid Driver’s License
  • Acceptable Driving Record
  • NICET Certification in Fire Alarms is a plus

Benefits

  • Health Insurance: Medical, dental, and vision coverage
  • Financial Protection: Identity theft protection and voluntary life insurance
  • Time Off: Generous PTO starting up to 120 hours after 30 days of employment, plus paid holidays (including your birthday)
  • Employee Support: Access to the Employee Assistance Program and Employee Assistance Fund
  • Retirement Savings: 401(k) retirement plan with employer match
  • Flexible Spending: Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • Life Insurance: Employer-paid life insurance, short-term disability, and long-term disability
  • Professional Development: Paid training opportunities and Education Assistance Program
  • Referral Bonus: Earn up to $5,000 for referring new employees
  • Transportation: Company vehicle provided along with fleet card
  • Overtime: Eligible for overtime pay in accordance with Department of Labor regulations
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