Role OverviewSchneider is seeking a Security Specialist in Green Bay to answer incoming phone calls from company truck drivers with security-related questions and requests. The Security Specialist will also operate gates and monitor entrances at Schneider facilities across the country.
What You Will Do
Answer incoming phone calls, direct callers to the appropriate department or associate, maintain courteous communication, oversee inventory, control gate access, analyze and react to gate video surveillance, handle and resolve security alarms, guide associates on adhering to security policies and procedures, handle confidential business information.
Why It Might Be a Fit
The ideal candidate will have an associate degree or equivalent work experience, 1+ years of previous customer service, business or related experience, and previous security, loss prevention or criminal justice training. They will also have strong written and verbal communication skills, excellent decision-making and problem-solving skills, and the ability to review and monitor video monitors for extended periods of time.
Requirements
- Associate degree or equivalent work experience
- 1+ years of previous customer service, business or related experience
- Previous security, loss prevention or criminal justice training
- Experience with Microsoft Office programs
- Strong written and verbal communication skills
- Excellent decision-making and problem-solving skills
- Able to review and monitor video monitors for extended periods of time
Benefits
- Medical, dental and vision insurance
- Company paid life insurance
- 401(k) savings plan with company match
- Paid time off and paid holidays
- Results-based incentive pay program
- Tuition reimbursement
- Non-exempt U.S. office associates working a minimum of 4 continuous hours between the hours of 4pm – 5am local time, receive a $1.25 per hour differential for hours worked or $2.00 per hour for weekend hours
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