Role OverviewThe Global Security Systems Coordinator supports the Global Security Systems Manager in the administration, maintenance, documentation, and continuous improvement of Mattel’s global electronic security systems. This role helps protect people, assets, intellectual property, and brand reputation by supporting access control, CCTV, intrusion, alarm monitoring, badging, vendor coordination, and system reporting across Mattel locations.
What You Will Do
Maintain accurate database records, system programming, and routine preventative maintenance for physical security platforms. Coordinate vendor service and maintenance work, verify service logs, and open/track service tickets until closure.
Why It Might Be a Fit
The ideal coordinator demonstrates curiosity, accountability, collaboration, inclusion, good judgment, and a commitment to privacy and safety while working across security, facilities, IT, and regional business partners.
Requirements
- 2 to 4 years of experience in physical security systems, access control, CCTV, or a related technical support role.
- Working knowledge of CCURE or comparable access control platforms.
- Working knowledge of CCTV/VMS platforms and basic troubleshooting concepts.
- Experience supporting intrusion/burglar alarm systems or similar monitoring technology.
- Intermediate proficiency in Microsoft Word, Excel, and reporting tools.
- Strong written and verbal communication skills with the ability to document procedures and summarize issues clearly.
- Ability to analyze information, solve practical problems, and follow technical instructions.
- Ability to maintain confidentiality and handle sensitive employee and security information appropriately.
Benefits
- Competitive total pay programs
- Comprehensive benefits
- Resources to help empower a culture where every employee can reach their full potential
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